Ever had that sinking feeling when a resident comes in saying that their package has gone missing, or someone's pulled up in an unrecognised car in a resident's parking space? These are typical headaches for strata committees, and they pinpoint the necessity of having good security. The days of using only conventional locks and keys are over.
Now, there's smart security system technology that can provide a more dynamic and efficient means of securing your building. This guide will lead you through the key steps in choosing, installing, and operating a smart security system for your strata community without compromising on residents' privacy.
The Rise of Smart Security in Strata Living
No wonder increasing numbers of residential communities are seeking enhanced security solutions. The security and peace of mind that come with knowing your home is secure are priceless.
Smart security systems provide a real step up, providing many advantages to strata properties. Not only do they increase the security of your residents, but they also serve as an effective deterrent against crime and anti-social behavior. With the ability to view the property remotely, you have a level of control you simply can't achieve with legacy systems.
You might even find that your building's insurance premiums go down, which is always a welcome bonus. It’s all about creating a safer and more secure environment for everyone, and modern technology makes that easier than ever.
Key Components of a Smart Strata Security System
Smart Access Control
Remember the hassle of getting keys cut, or the security risk when a resident lost their key? Keyless entry systems are a game-changer.
You have options available to you such as key fobs, smart cards, phone-based access that utilizes a resident's smartphone, or even biometric systems that utilize fingerprints.For residents, no more searching for keys in the dark. For managers, it's heaven.
Access is granted or denied with the click of a button, and you can keep tabs on who's coming and going easily with detailed entry and exit records. This is not convenience, this is about having a clean record, which can prove extremely helpful if something happens.
Advanced Surveillance Solutions
To monitor public areas, high-definition CCTV cameras are your ground-level eyes. New cameras come with features like night vision to capture clear images at night, motion detection that can send notifications, and wide-angle lenses to cover more space with fewer cameras.
But it's not just about having the latest technology. Where you place your cameras matters. You'll need to strategically plan to be covering vulnerable areas like mailrooms, car parks, and entrances. It's a balancing act, maximal coverage without infringing on resident privacy, something we'll revisit later.
Integrated Alarms and Smart Lighting
Integrated is smart in a security system. That is, your cameras, alarms, and even lighting all become linked. Smart alarms can be integrated with your camera and access system, delivering real-time notifications to your phone or a security monitoring firm if an intruder attempts to break open a door or when there is suspicious activity
Don't rule out smart lighting as well. Well-lit paths and spaces are an inexpensive but effective means of scaring off burglars. You may have lights switch on automatically if they sense movement, which not only makes it easier to see but can also scare away any potential intruders.
Navigating the Legal and Privacy Landscape in NSW
Understanding Your Obligations
Prior to the installation of a surveillance or security system in a strata scheme in New South Wales, it's important to know your legal responsibilities. The Surveillance Devices Act 2007 (NSW) controls the use, installation, maintenance, and recovery of surveillance devices (optical and listening devices), including provisions for consent. The Strata Schemes Management Act 2015 (NSW) controls the management of strata schemes, common property, by-laws, and owners corporations' powers.
According to legal opinion (e.g. PBL Legal and others), you generally can't fit cameras (especially on common property) without the consent of the owners corporation. That might include obtaining a by law (often through a general meeting or special resolution) to authorize installation, use, maintenance, monitoring of footage, etc.
To be transparent and to avoid the risk of legal proceedings, use is made of a specific by-law (or special by-law) to define rules for the surveillance system: where cameras are placed, audio recording, access to recordings by whom, how long records are kept, notice, privacy protection, administration, etc. By-laws guarantee that installations are made in good faith and according to the law.
Protecting Resident Privacy
How then do you increase security without residents feeling like they are trapped in a fishbowl? The answer lies in a privacy-aware policy. The most important rule is that CCTV cameras can only be used to monitor common property.
As emphasized by lawyers from Kerin Benson Lawyers, they cannot be installed to record the interior of a resident's home. It's also a requirement from the law that there be signs clearly displayed that CCTV cameras are in operation. This openness is important.
You also need to have strict procedures in place for who can access the footage and how it is stored securely. This footage should only be reviewed for legitimate security reasons, ensuring that the privacy of your residents is always respected.
Implementing Your Strata Security Upgrade
Ready to get started? Having your security upgraded doesn't have to be intimidating if you have a well-defined plan. Here's a straightforward, step-by-step process to assist you:
Assess Your Needs: Take a walk-through of your property and determine where the weak points are. Where are the vulnerable spots? What are the most significant security issues for your residents?
Consult Residents: Speak to your neighbors. Having feedback and agreement from residents upfront will make the entire process far easier.
Obtain Professional Quotes: Investigate reliable security companies that specialize in strata properties. Obtain several different quotes to review your options.
Draft and Approve a By-Law: Coordinate with your strata manager to prepare a by-law for the new security system and have it approved at a general meeting.
Talk It Through: After the new system is up, ensure that all residents are aware of how it works and what it entails for them.
Partnering with the Right Strata Manager
An experienced strata manager can prove to be a valuable asset in the process. With a decade of experience in strata management, Netstrata can walk your committee through the intricacies of upgrading security within your building, from interpreting the legal requirements to liaising with residents.
A Smarter, Safer Future for Your Strata Community
Renovating your strata security is the best means of safeguarding your property and your residents' safety. With the adoption of smart technology and the taking of a balanced solution that allows for security while respecting privacy, your strata committee can create a safer, more secure tomorrow for all within your community.