So, you’ve decided to build your own home. Exciting? Absolutely. Overwhelming? Probably. From the floorplan to the final finishes, there’s a lot to consider. But one decision stands above the rest: choosing the right builder.
This choice will shape your entire building experience. It’s the difference between a smooth, satisfying process and a stressful, costly one. That’s why it pays to be picky early on, especially when you’re hiring someone to bring your vision to life.
Whether you're after a custom build or something turnkey, finding the right local builder matters. Companies like DARE Homes, for example, often combine craftsmanship with community experience—two things you won’t always find in larger, out-of-town firms. Let’s break down how to choose a builder that’s right for you and your area, without second-guessing yourself later.
Start with Local Reputation
The first thing to look for? Builders who are known and trusted in your area. Reputation says a lot. Local builders depend on word of mouth, repeat clients, and referrals. They usually have more skin in the game because their next job might come from the neighbour down the street.
So how do you check this reputation? Hop online and read reviews, but don’t stop there. Visit sites like top4.com.au where builders are often rated by real clients. See how long they’ve been in business locally. A builder who’s been around for years and has strong ties to the community is often more reliable than a company you’ve never heard of.
Also, ask around. Talk to people in your suburb who’ve recently built. What builder did they use? Would they work with them again? People are usually honest when it comes to major investments like home building.
Check Their Licences and Credentials
This one might seem obvious, but it’s often overlooked. Your builder must be fully licensed and insured. And not just for general building—make sure their licence covers the type of work you're planning, whether it’s a custom home, duplex, or extension.
Ask to see their licence number and verify it with your state’s building authority. In NSW, for example, you can check licences through Fair Trading’s online database. A professional builder won’t hesitate to share these details.
You’ll also want to confirm their public liability and workers' compensation insurance. This protects you if something goes wrong on site. Without it, you could be left holding the bag.
Visit Their Past Projects
If you're serious about hiring a builder, take a drive and visit some of their past builds. Most builders will be happy to point out homes they’ve completed—especially if they’re proud of their work.
Look at the quality of the finishes, the layout, and even how the home fits into the block. Talk to the homeowners if they’re open to it. Ask what the process was like, how responsive the builder was, and whether timelines were met.
This gives you a real-world view of what to expect. A glossy brochure or Instagram page doesn’t always tell the full story. But walking through a completed home does.
Ask the Right Questions
Once you’ve narrowed your list down to a few builders, it’s time to ask some real questions. You don’t need to quiz them like a courtroom lawyer, but don’t be shy either. A good builder will welcome your curiosity.
Here are a few must-ask questions:
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How long have you been building in this area?
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Can I see examples of similar homes you've built?
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What's your average build timeline?
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Do you use local trades and suppliers?
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What’s included in the base price—and what’s extra?
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Who will be my main point of contact?
You’ll quickly get a feel for how transparent and experienced they are. If they dodge questions or seem vague, consider it a red flag.
Look at Communication Style
You’re going to be working with this builder for months. Maybe longer. That means communication is key. During the early chats, take note of how they respond to you.
Do they listen carefully to your ideas? Do they explain things in plain language? Are they prompt with replies? A builder might be great on paper, but if the communication isn’t there, you’re in for a frustrating ride.
It’s also worth asking how they keep clients updated during the build. Do they offer weekly progress reports? Site walkthroughs? A builder who values communication will have a clear system in place to keep you in the loop.
Don’t Be Swayed by the Lowest Quote
Let’s face it, building a home is expensive. So it’s tempting to go with the lowest quote. But cheaper doesn’t always mean better. In fact, it can mean corners will be cut, or you’ll be hit with “unexpected” extras later on.
A builder who quotes significantly lower than others might be leaving out key inclusions like site costs, fittings, or council approvals. Always ask for a detailed breakdown and compare it line-by-line with other quotes.
At the end of the day, value is more important than price. A slightly higher quote might save you thousands down the track if it means a better build and fewer issues.
Trust Your Gut
Sometimes, it just comes down to your instincts. You might find a builder with great reviews, competitive pricing, and solid credentials—but something still feels off. Maybe they don’t return calls. Maybe they rush you. Maybe they just don’t seem that interested in your project.
Trust that feeling. You’re investing in one of the biggest projects of your life. You should feel confident, not uneasy. The right builder won’t just meet technical requirements. They’ll make you feel comfortable and supported every step of the way.
Final Thought: Stay Local, Stay Smart
There’s no shortage of builders out there. But when you go local, you’re not just getting someone who knows how to build. You’re getting someone who knows your suburb. Your council. Your land. Your community.
That kind of local knowledge can save you time, money, and stress. It also means you’re supporting small business owners who live and work in the same places as you.
Whether you end up working with a company like DARE Homes or another trusted name in your area, taking the time to research and ask the right questions will help you build more than a house—you’ll build peace of mind.