Probably the most important part of our practice is that we are supportive of each other in our endeavour to provide the best care possible. Sure it is a cliche to say Team, but being a busy and productive place, we wouldn’t be able to provide the customer service or the behind the scenes stuff you would expect from us. Importantly though we still have a personal touch. We do like a bit of a joke, a chat, and we believe we can treat your pet better by knowing YOU better. No patient or client is the same, and our approach really depends on your expectations. You have choice, you have control if you want it. We are here to help.

We also have a desire to always improve – our services, our client interactions and ourselves. We are all actively learning and growing in our roles and jobs. We are proud of this. Veterinary Science changes at a pace similar to technology, ie FAST. If your vet isn’t learning, they are going backwards!

We are a like minded bunch with different talents and abilities. The one thing that is the same across each of us is our values and our ethics. Our values are:

• Honesty
• Trust
• Fairness
• Integrity
• Compassion
• Innovation
• Accountability
• Mutual Respect
• Safety