We understand the loss of production incurred by your business every time a vehicle is brought into town for service or repairs. To combat this, at no extra cost we will provide you with a pick up service from your workplace.

Our expertly trained staff will make their own way to the pick up point, then return the vehicle to the designated point of contact upon completion of the repairs. This process not only offers a convenient pickup service, but more importantly, allows us to drive and test the vehicle both before and after servicing, ensuring we can check for such things as brake shudder, noises, vibrations, wheel balance and/or wheel alignment issues that may require further diagnosis or attention whilst within our care.

At the completion of the process, we will also contact the driver directly to make them aware of the availability of the vehicle, as well as a run down of works carried that day.

ONSITE BREAKDOWN RECOVERY & EMERGENCY RESPONSE

With clients in many industries, we understand the pressure you may face in meeting your commitments to your clients and stakeholders.

To assist, we offer complementary roadside assistance for our client’s cars in the Latrobe Valley area.

We can also offer to be on call 24/7 for immediate emergency vehicle or machinery breakdown or repairs during major projects, major events, shut downs or other time critical occasions where an emergency response could be required. Whether it be corporate, commercial, mining or agriculture, we do not charge a fee to be on call — we simply require at least one to two weeks notice prior to the event to assist us in organising on-call staff.

We also have our very own tilt tray recovery truck. This means our fleet customers can enjoy a prompt pickup service, at no more than $99 for any local tow or recovery.

CLEAR COMMUNICATION MEANS ONE LESS THING TO WORRY ABOUT

Our clients enjoy regular service reminders based on agreed schedules of time or kilometres. Though your staff may forget to book in their services, we won’t… We’ll take it into our hands to let you know when its time to get your vehicles in.

With preventative maintenance reports provided each and every time a vehicle visits our workshop, our exceptional customer service is the product of a clear channel of communication. You know where you stand, and you’re told clearly, and promptly.

OUR COURTESY CARS COME COMPLETELY FITTED OUT WITH OLD FASHIONED COURTESY