Delivery

We can send the goods to you by COD or courier.
C.O.D. - Cash on Delivery by Australia Post
We send your order by Australia Post to your local post office. When the goods arrive your post office will notify you, and you can pay them to pick up the goods. Postal charges will be added by Australia Post and it varies depending on your location and the delivery quantity (charges are usually between $10 - $100). Deliver takes anywhere between 1-6 days.

Courier

We send the good via Couriers Please or Fastway. Delivery charges are usually between $10 - $100 and can take between 1-5 days. Also customers can organize their own couriers to pick up goods from us.
Note: Pricing does not include any delivery insurance. Please email or phone to have these applied to your order.

WARRANTY & RETURN

The majority of products sold at BigBen Computers Pty Ltd if found defective need to be returned to our shop in Sydney, please contact us if you are uncertain of this procedure before retuning your goods. If the products you have purchased are covered by a local manufacturers warranty you will have to contact them and arrange the necessary return particulars. see Manufacturers Details. We also recommend checking your warranty registration cards for terms and conditions; in most cases they should have the appropriate numbers and details for your return.
On Site Service provided by manufacturers warranty Refers to the pickup service warranted by the manufacturers agent to pick up your faulty goods located within your metropolitan area. Please note if you are located outside of the manufacturers or agents covered area you will have to arrange the delivery and return of your goods.