Gunnedah Services & Bowling Club's aim is to be identified as a outstanding hospitality venue through our Customer C.O.U.R.T.E.S.Y Program.

• CARE – The need to be concerned & willing
• OBLIGING – Kind, Friendly & Polite
• UNITY – To work together as a whole|
• RESPONSIBLE – Capable of taking control
• TRUSTWORTHY – Able to be reliable & depended on
• EFFORT – To make an attempt
• SERVICE – Provide assistance
• YIELD – To be prosperous & productive

It is our goal to offer the best possible service and satisfaction to every member & their guest. As you would be aware, its easy to get a customer into the club but harder to get them to come back. There’s really only one secret in excellent customer service – That’s the Staff!!

In taking care of our customer C.O.U.R.T.E.S.Y program it will ensure our goal is reached and that this club continues to increase its profitability each year –
COURTESY IS A MARK OF PROFESSIONALISM AND SOMETHING WE EXPECT OF OUR STAFF.

If our customer is made welcome as they make their way into the club, maybe being greeted by name from those staff members who know that person, the first stage of our mission is complete.

Make it a habit every day to compliment a customer or notice something about them, an individual who gets treated especially well, will remember. The power of a smile and a friendly helpful manner leaves a positive, lasting impression.

FACILITIES
Relax in country style. A licensed club with good entertainment, good country food and good country company. With new renovations and extensions just completed, our club is a perfect place to meet for social gatherings, relax with a drink and enjoy our facilities.

Facilities include: ATM, Darts, Disabled Access, Pool Tables, Juke Box, Takeaways, Outdoor BBQ Area, Keno, Fox Sport, Sky/Austar, TAB, Lawn Bowls, Restaurant, Coffee Shop, Function Centre, Courtesy Bus, Friendly Staff, Outside Smoking Areas.