Frequently Asked Questions | Rhodes Self Storage

Here are some of the most Frequently Asked Questions from our clients at Rhodes Self Storage, as well as everything else you need to know!

I have a business, what services can you offer business customers?

We can receive all your deliveries, place them in your unit and advise you of their arrival. We will also assist in the dispatch of your goods after your goods have been arranged for pick up with your preferred courier service.

What is your after-hours access?

Our after-hours access is from 6.00am to 9.00pm 7 days a week inclusive of public holidays.

Are there any set lengths of time I must stay?

We do have a minimum 1 monthly billing cycle. There are no restrictions on how long you can stay … we have had happy customers here for 10 years or more!

What are your moving out terms?

We simply need a 14-day notice from you. If you decide to continue your storage agreement, you simply pay your account as normal and the agreement will stay in place.

How clean and tidy is your facility?

We take pride in how we present our facility to our customers. The standard of the cleanliness represents us as staff so we want that to be high. We also have regular pest inspections to ensure your goods are safe and sound. If the information you are looking for is not listed above, please go to our FAQ page or feel free to contact one of our storage experts at (02) 8765 1888 and [email protected]